Shipping Policy

At WakeBeam Aura, we are committed to delivering your order safely and as quickly as possible.

Processing Time

Orders are usually processed within 1–3 business days. You will receive a confirmation email once your order has been shipped.

Estimated Delivery Time

Estimated delivery time is generally 5–10 business days, depending on the destination and carrier.

Delivery times may be affected by weekends, holidays, customs procedures, weather conditions, or other circumstances outside our control.

Tracking Information

Once your order has shipped, you will receive an email containing your tracking information. Please allow up to 48 hours for the tracking details to update.

Incorrect Shipping Address

Please verify your shipping address before completing your order. Contact us as soon as possible if you notice an error. We cannot guarantee that the address can be changed after the order has been processed.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us at:

contact@wakebeamaura.com

Our customer support team will assist you.